I got the manager involved but he still refused to refund it. Is it possible for me to complain about this and get a refund? I explained to them that when I first bought the laptop the guy basically hid the truth that I could have just bought it by itself without the set up and other addons as I asked whether I can take the laptop home and he said they needed to do the set up and recovery back up, but he didnt say I didnt have to do them. However they refused to refund the £35 set up charge and £25 recovery back up - I asked them what the set up involved and they said upgrading windows 8 to 10, I said but isn't that a free upgrade they said yes, I said so why is it £35 they said because it takes a while to do so we have professionals who do it for you, I said I don't want it to be done for me I can do that myself for FREE and they refused to refund it. Apparently I need to call the monthly plan service myself to cancel it. If you cancel your subscription more than 60 days after purchase or renewal, you are not entitled to a refund for any fees that you may have paid in advance for the current term, and you will remain liable for all fees.Hi guys, I went to the store today and they refunded and removed the programmes such as McAfee and icloud storage. You can cancel your subscription within 60 days of purchase or renewal by contacting Customer Service. Contact McAfeeĭirect message via Facebook and Twitter Delivery Details for McAfeeĭelivery couldn’t be more simple - you don't need to wait for any disk or boxed goods, you'll receive an instant email with a code and instructions to begin your instant download. Yes, you can read up on the company news and wider industry news via this page. You can read the anti-privacy policy here. Yes, go to this page and select the type of support you require. Can I get online McAfee technical support? Look for the subscription you want to renew and click Renew. Click View Active to see your subscriptions that have not yet expired. On your My Account page, select My Account, and then click Subscriptions. FAQs How do I renew my McAfee subscription? Follow the proceeding instructions and insert your code if prompted elsewhere in the booking process.Ĭheck the social media channels for flash sales and special offers.When an offer is in place, your discount will be automatically applied before you go through to the payment procedure.
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